Item Customizations

Processing time

All Ferko’s Fine Jewelry styles are carefully handmade to order. Since each piece is made-to-order, we ask that you allow 7-10 business days (excluding weekends) before we ship your order. If you need to meet a certain deadline or need expedited shipping, We may be able to accommodate your request. Please email us at customercare@ferkosfinejewelry.com

Returns

We gladly accept returns and exchanges.

Just contact me within: 5 days of delivery, and ship items back to me within: 14 days of delivery

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns or exchanges for:

· Custom or personalized orders

· Full Eternity Bands

· Items on Sale

· Items purchased during Sales Events

Conditions of Return

Buyers are responsible for return shipping costs. The items must be shipped back in its original condition and packaging.