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Returns & Warranty Policy

 

We pride ourselves on quality and want you to be completely satisfied with your purchase.  We offer a 1 year warranty from purchase date on all items that were purchased directly from our website or store.

If your product was purchased through a third-party retailer, please contact them directly.

Clearance items are NOT protected by Kodiak Leather’s Warranty Policy and are not returnable.

We recognize that there are times that you may need to return an item for a specific reason due to size, color or preference. Our return policy allows you to return new and unused products within 30 days of purchase for a refund. Please have your order number and the email address associated with the order available when completing and submitting the return and exchange form.
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Conditions of return

Returns must be received within 30 days from purchase date for a refund. Store credit will be issued up to 90 days from date of purchase. Returns will not be accepted after 90 days.

Buyers are responsible for return shipping costs (unless it was a mix up on our part, or the product was defective). If the item is not returned in its original condition, the buyer is responsible for any loss in value.

  • No cash refunds on gifts or exchanges. Store credit will be issued. 
  • No restocking fees.
  • Customer is responsible for any return shipping charges.

Thank you for supporting the Kodiak Leather Co. brand. We want to hear about any issues you may have with your purchase. 

* Leather is a natural, durable, & flexible material. Each hide is unique with individual characteristics which may be visible on our products. These features may include small leather scars, creases, or variations in color, which are not manufacturing defects.

 

Click here to start a return: 

https://kodiak-leather-co.returnly.com

Email us at kodiakleatherbags@gmail.com with any questions.